Why does executive coaching work?
Posted by Alchemy Exchange on August 17, 2008
Executive coaching works because of the tools and processes that executive coaches use with their clients. Perhaps another way to ask the above question is “How does executive coaching work?”
Executive coaching methodologies draw on a variety of disciplines from business management, leadership theory, behavioural psychology, adult learning models, systems theory, neuroscience and neuropsychology. Neuropsychology, for example, is an interdisciplinary branch of psychology and neuroscience that aims to understand how the structure and function of the brain relate to specific psychological processes and overt behaviours. Greater understanding about the way the brain works can help us learn how to change our behaviour to improve our effectiveness.
The human brain has evolved over millions of years to deal with some pretty basic survival needs. Part of the brain called the orbital cortex is built to detect changes in our environment and alert us to anything unusual. The orbital cortex is also very closely connected to the amygdala which is where the brain processes fear; this is very helpful when you are face to face with a sabre-toothed tiger. But the orbital cortex and amygdala compete for processing energy with the prefrontal region of the brain which is where a lot of higher intellectual functions operate. So when we are under stress or faced with a challenging environment we tend to act more emotionally and impulsively as our animal instincts start to take over our logical and rational thought processes. This is can be less than helpful in a business situation.
By learning from other disciplines, executive coaching can help clients improve their self-awareness and help them explore how to improve their effectiveness. Executive coaches help their clients analyse their goals more objectively and make decisions about what actions they wish to take to achieve those goals. The executive coach provides a framework for this and to support their client make permanent changes in their behaviour to help them achieve their desired objectives.
This example of the relationship between the orbital cortex and the amygdala is just one of many ways in which other disciplines contribute to the executive coaching profession. A good executive coach is alert to new insight from other fields and draws his tools from other branches of learning. Here are some examples of such tools:
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Using lateral thinking techniques to help re-frame issues and give alternative perspectives to problems
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Exploring a client’s core values and how these values influence their personal decision making process
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Identifying the core motivation behind an objective
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Helping a client to identify the full range of their skills and strengths as well as undeveloped opportunities
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Helping a client to brainstorm alternative courses of action to generate greater choices or a wider range of potential solutions
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Provide a non-judgemental, non-threatening, trusting environment to encourage creative thought
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Encouraging a client to express their goals as SMART objectives
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Driving behavioural change through a disciplined and action-oriented development plan
Part of the success of executive coaching stems from the fact that it isn’t just a one off exercise but a sustained period of learning. Executive coaching is not like a morning spent in a seminar being told something that is forgotten within a couple of weeks. Executive coaching is about a close focus on a particular aspect of your personal improvement until it becomes second nature – lodged in your subconscious so you can work towards your goals armed with a new way of thinking and equipped with new skills, behaviours and habits that stick with you for years.
Randy Goruk said
Very good article to help those who may be interested in executive coaching but remain undecided if it is for them
Alchemy Exchange said
Thanks. This is an area I want to explore more in future posts. I know there are many potential clients who are put off by what they see as a lack of science behind coaching and the perception that it is all about fuzzy notions of finding “answers within yourself”.
Given that so many executive coaches are Intuition-Feeling types (to use the Jung/MBTI categorisation), I feel that the logical and scientific underpinnings of the profession are often understated.
In the banking industry – where I have spent much of my career – many key decision makers (ie potential clients) are Sensing-Thinking types hence I am trying to promote the executive coaching profession more in terms of logic, structure and process.
olgalednichenko said
Aside from the many reasons that executive coaching works ( as you have elegantly mentioned in your post) – I think 3 of the fundamental reasons why coaching is important are :
[1] Executives are often lacking inputs from others. ( who can tell the big boss – he is wrong?)
[2] Executives can – and do – become – lost in their own world. In the frames they created, nurtured – thrived. But, the new generation comes along with their own frames. Their own world view. Its hard to let go of the past – when its cast in a mold, that worked – but is old. You need an outsider sometimes to show the new world.
[3] Executives are Old
While old may be Gold, there is this young effervescent crowd who speaks a different language..wears a different sheen… If you dont get it – should I say you are older than I ? ( ie. older than 22 )?
You gave me an assignment to define – what a coach is.. Well, please give me some time and I would get back with you. I do like to learn and I am reading your blog. Glad you found me. Reading your blog is inspiring me to know more !
Please do visit my blog sometimes ( although at times I write stuff that just reflects my mood – some videos etc>.which you may not care to read)..
Ciao
Olga Lednichenko
PS: Thanks for the comment on my blog. I am thrilled. Made my day
Here it is for anyone who cares to read:
http://olgalednichenko.wordpress.com/2008/09/03/strategymarketing-operations-management-leadership-defined-in-simple-to-understand-terms-by-olga-lednichenko/
Alchemy Exchange said
Thanks Olga, I agree about old being gold
but also your comments about the “young effervescent crowd who speaks a different language” – one of the challenges of an executive coach is to suspend his or her own prejudices and tune into the perspective of their coachee who may be different from the coach in a thousand ways. Executive coaches train themselves to become more aware of their own biases and learn how to stay totally objective about their coachee’s background or situation.
Being able to work with people who are completely different to yourself is also an important skill for building teams. The best teams comprise people with contrasting skills and outlooks because collectively they have a much greater chance of success as a group.
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Olga shulman lednichenko said
Hi there,
you are absolutely right, in my opinion , ie..
Last year you commented on my blog -and asked me what my definition of a coach is: so here are my cents :
[b] I thought of a catchy phrase to encapsulate my thoughts – > here is what i came up with -> ” behind a profile, lies a human soul” -> and then i thought what the hell does it mean -> i was inspired by YOU – so.. read by [c]
[c] a coach helps the leader create a profile that matches her soul – a soul that is beautiful -> in other words – a coach helps the leader know herself ..
[d] first of all, can i have a D ? please ?
-> Ok – so.. a coach helps: creating a leader, reading the inner workings of a leader, updating and absorbing the new and the old and helping delete those obsolete,inconsistent thoughts – and molds – that are perhaps worn out – and old …:)
[a] A coach is one who makes the leader believe in herself { substantiation -> (i) work without hope draws nectar in a sieve” (ii)look at all the organized religions – 6.5 billion humans – with differing beliefs – living lives based on what?- on a book – a book with a set of beliefs – how can deny? (iii) i think this was my most important point, which i just forgot
i was too busy thinking of how to defend my ascertain and well i forgot what the point was..
cheers
olga shulman lednichenko
ps: you are a wise man